I highly recommend them, especially from the Bowling Green Toyota dealership. My family has always favored Toyotas, and we continue to do so. He explained each piece of paperwork, but I was still out of that office within twenty minutes and driving my Prius home. While it almost came off as patronizing, I understood that he was trying to be very honest and clear, so I was not offended. I was also pleased to work with Kinny Landrum, who explained the financial aspect clearly and was very patient with helping me understand exactly what I was agreeing to. Justin was a pleasure to work with, and I would readily recommend him to anyone looking to buy a car. This was the first time I bought a car on my own, without heavy guidance from my parents, and I have no regrets with this purchase.
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He showed me how to drive the car (it is so very different than a Corolla!) and didn't mind explaining about hybrids and how they work. I didn't hold out hope that he could deliver, having been disappointed by car salesmen before, but he did. Justin listened to my concerns and managed to get me exactly what I wanted. I bought that car just under a week later. He immediately showed me a used Prius 3 with a bit high mileage for its year that he thought he could negotiate into my price range. When I met Justin Taylor at Toyota of Bowling Green, one of the first questions he asked me was, "what would be your ideal car today?" and I told him I wanted a Prius, but didn't think I could find one in my price range. Thanks Kinny Landrum! You made the entire process so much easier.just like you promised! Now, that's personable, straight-forward, no-hassle, past-the-point-of-sale service. Both he and Courtney have offered their personal numbers so that we can text or call if we need anything. He didn't have to make that call, but he did. He was like a doctor checking on a patient. He asked if we made it home safely, were we happy with our purchase, and did we have any questions. Later that night Kinny Landrum made a personal phone call to us.
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AT NO TIME DID WE FEEL PRESSURED! We completed the transaction, received the necessary paperwork, were presented with a year's worth of free car washes, and had smiles on our faces as we drove home. Cooke who provided information on warranties and finalized the payment process. Landrum had taken care of everything, he introduced us to Mr. Landrum asked if we needed anything and congratulated us on our purchase. During the process, we also met Courtney. We were impressed that he took the time to do that, rather than just say that all the information is in the instruction book. Since the car is loaded with features that involve technology, and we are not the most technologically savvy people, he took us to the car to instruct us on how to use many of the features. Mr Landrum met us to begin the paperwork immediately. We arrived that afternoon to finalize the deal. Landrum again, and at this point, they were able to negotiate what both felt like was a fair purchase and trade-in on our existing vehicle. On the following Monday, my husband spoke with Mr. We did not leave feeling like we had survived a hassling attack.we left with much to discuss and continued to think about potentially purchasing the car. We were impressed with his willingness to answer our questions, his allowing us to test drive a couple of vehicles, and his straight-forward, yet pleasant demeanor that did not dismiss us as customers or people when we weren't ready to purchase the car that day. This is a family man with a wife and children at home, willing to sacrifice his time so we could come 'look' at this vehicle. Now, this wasn't just a salesman with nothing to do on a Saturday night. Landrum said if we wanted to come look at the car, he would stay. We knew that the dealership closed at 5 pm, but with only an hour left to be able to go home on a Saturday afternoon, Mr. Kinny Landrum began a conversation with my husband that led us to a great decision. Since Bowling Green is about 45 minutes away, and closing time was approaching on that Saturday afternoon, he chose to chat online with a representative.
During the search, he came across a listing for a 2015 Camry in Bowling Green. He was pleased with our son's car, so he thought that was the route to take. He had a little bit of knowledge about a Toyota Camry because our son had driven one. My husband went online to look for vehicles within a reasonable driving distance from our home and vehicles within our budget. Not being completely satisfied with our most recent vehicle, we decided to begin our search for something else.